RenovAction Home Improvements Ltd. ("RenovAction," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We may collect personal information when you interact with our website or services, including:
- Contact details, such as your name, email address, mailing address, and phone number
- Project details you provide when requesting a quote or consultation
- Information submitted through contact forms or by email
- Technical information such as your IP address, browser type, and pages visited, collected automatically through cookies and analytics tools
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide quotes for renovation services
- Schedule and manage appointments and projects
- Communicate with you about your project or our services
- Improve our website and the services we offer
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Cookies and analytics
Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use our site and to improve the browsing experience. You can control or disable cookies through your browser settings, though some parts of the website may not function as intended if cookies are disabled.
Sharing your information
We may share your information with trusted third parties who help us operate our business, such as scheduling tools, payment processors, or product manufacturers whose materials we install, but only to the extent necessary to provide our services. We do not share your information with third parties for their own marketing purposes.
Data security
We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, or request deletion of the personal information we hold about you. If you'd like to exercise any of these rights, please contact us using the information below.
Quebec residents
For clients residing in Quebec, all contracts and the handling of personal information are subject to the requirements of Quebec's Act Respecting the Protection of Personal Information in the Private Sector and the Consumer Protection Act.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
RenovAction Home Improvements Ltd.
(613) 424-4245
info@renovaction.ca